- FLAT RATE $5.00 SHIPPING AUSTRALIA WIDE -
- FLAT RATE $5.00 SHIPPING AUSTRALIA WIDE -
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Frequently Asked Questions


SHIPPING AND DELIVERY


HOW MUCH WILL POSTAGE COST

Shipping costs will be calculated at checkout.

AUSTRALIA
Most products in Australia can be shipped for for AUD$7.95 (with tracking). Express shipping is also available at check out.

EVERYWHERE OUTSIDE OF AUSTRALIA
Most products posted outside of Australia can be shipped for AUD$24.60 (with tracking).


HOW LONG WILL IT TAKE FOR MY PURCHASE TO ARRIVE?

We ship all items with Australia Post. All products will be posted within 1 - 5 business days after payment has been received. Postage delivery times vary from country to country and city to city, and can also be affected by country customs or postal services.

AUSTRALIAN DELIVERIES
In general, items bound for Australian destinations usually arrive within 1- 6 working days from the postage date.

EVERYWHERE OUTSIDE OF AUSTRALIA
Parcels sent to addresses outside of Australia can take anywhere between 6 -21 working days to arrive in your country. We have found on average that most parcels take 15 business days to arrive. Please note, due to postage services out of our control, some parcels to Canada are taking up to 30 working days to arrive.

Note: If there are any custom issues or country refusal issues with your parcel, we are unable to accept responsibility. If the parcel is returned to us from your country's customs, we will happily refund your money. We would recommend checking your country's custom laws before placing an order.


REFUNDS


DO YOU OFFER REFUNDS?

Over at Ecologique we want you to love your eco product! So, if you're not happy please make contact within 7 days from when you received your product. Ecologique will refund you the amount of the purchase (minus shipping) once the product has been returned in its original condition.

It's really that simple!


PAYMENTS


WHAT PAYMENT METHODS DO YOU ACCEPT?

We accept credit card payments and PayPal. Please follow the instructions at checkout.


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